It supports mainstream models including iPad Pro 11" and 12.9" (2024/2023/2022/2021/2020/2019/2018), iPad Air 10.9" and 11" (2024/2023/2022/2021/2020), and iPad 10th Gen. Please refer to the specific product page for exact compatibility details.
Yes! The Tiaota keyboard case supports 360-degree rotation and 180-degree flat-laying. Whether you're watching movies in landscape, reading in portrait, or drawing flat on the table, you'll find the perfect angle.
Yes. Our keyboard case supports a 7-color RGB backlight. You can freely switch colors to match your mood, adjust the brightness via shortcut keys, or turn the backlight off completely to save battery.
All models are equipped with a high-precision multi-touch trackpad, perfectly optimized for native iPadOS gestures—such as multi-finger swiping and app switching—to deliver a user experience as fluid as that of a MacBook.
Under normal, continuous usage conditions, the product remains stable for 2 to 3 months; simply follow your regular daily usage routine.
It charges via a standard Type-C port, and a charging cable is included in the box. You can also directly use your iPad's Type-C cable to charge the keyboard, making travel much easier.
Yes. Closing the case automatically puts your iPad to sleep, and opening it instantly wakes it up. This saves you from pressing the power button and maximizes battery efficiency.
We recommend gently wiping it with a slightly damp microfiber cloth or soft tissue. Please avoid using cleaners containing strong acids, alkalis, or high-concentration alcohol, as these can damage the anti-oxidation coating.
Yes, we support Global Shipping. Orders are typically processed and shipped within 48 hours. Standard shipping takes about 7-15 business days depending on your location. Specific shipping rates and estimated times will be displayed at checkout.
We offer a 14-day hassle-free return and exchange policy. As long as the product is undamaged and in its original packaging, you can apply for a return. Please check the Refund Policy at the bottom of our website for detailed instructions.
Yes, all Tiaota keyboard cases come with a 12-month limited warranty. If any non-human-caused quality or functional issues occur during this period, we will provide free repair or replacement services.
Maintenance: Store at room temperature and charge under normal voltage. If the keyboard will not be used for an extended period, ensure it is charged periodically.
It uses a stable Bluetooth connection. For the first use, turn on your iPad's Bluetooth, search for "GBZ001 Keyboard," and pair. Afterward, it will automatically reconnect when turned on—no need to repeat the pairing process.
This is usually caused by your iPad's input settings. Go to iPad Settings > General > Keyboard > Hardware Keyboard, and set your language layout to "Automatic" or "US English."
Please email us at support@mytiaota.com with your order number and issue details (photos or videos are highly recommended). Our technical support team will assist you within 24 hours.
Don't worry! Tracking numbers can take 24-48 hours to update in the courier's system after you receive your shipping confirmation email. If your tracking hasn't updated after 3 business days, please reach out to our support team, and we’ll investigate it for you.
"Technology shouldn’t just perform. It should resonate." This isn't just our tagline—it's the founding principle of Tiaota. We are a design-led brand dedicated to transforming cold digital accessories into modern life companions that express your personal style.
We noticed that people spend 8+ hours a day with their iPads, yet the accessories around them stayed dull, plastic, and impersonal. Through highly transparent materials and vibrant lighting, we want to break the stereotype that "tech has to be boring" and fill your workspace with personality and inspiration.
Currently, Tiaota is a digitally native Direct-to-Consumer (DTC) brand. We primarily serve our global customers through our official website. This business model allows us to cut out the middlemen and deliver the best design and quality directly to your hands.
We're not a factory brand.
Tiaota is a tight team of product designers, engineers.
We struck out on our own for one reason:
the standards we wanted couldn't be achieved inside existing systems.
Every product you see reflects that decision.
